Privacy Policy

• You may object to our processing of your personal data for direct marketing purposes. You may do so by not ticking certain opt-in boxes on the forms we use to collect your personal data, or by utilising the unsubscribe link such as in e-mails we send to you, or by having your personal data removed from our database at any time by contacting us.

If you no longer wish to receive our latest news or marketing information, let us know by contacting us or click on the “Unsubscribe” link at the bottom of our email sent to you and you will be redirected to a confirmation page that confirms you have been unsubscribed. Upon confirmation, you will be removed from our contact list for direct marketing purposes. It may happen that you are still interested in receiving latest news or marketing information in respect of specific brands within ENL Group. If this is the case, you may also have the option to customise your choice to receive latest news and marketing information from specific (and not all) entities within the ENL Group, by contacting us through our Data Protection Officer or clicking here.

• Note that we will retain minimum personal data (for example, personal data provided to us as a result of previous service experience) as a record that you unsubscribed and to avoid contacting you again.

• We collect most of your personal data from our direct interactions with you in the course of our business, whether when you enter into an employment or business relationship with us, when you apply for a job with us, when you contact us through our contact form or by email and request information about our products, services and offers, engage with our staff for business related purposes, you sign up to receive information from us, or when you browse or use our website.

• We may also collect information from third party sources including our Associated Companies within ENL Group, our referrals and agents, our suppliers, principals, franchisors and public authorities, public websites and social media.

• We may also collect information via our automated IT systems.The latter may also include mobile phone applications, such as for our customers. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns, traffic data. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see how we use cookies below for further details.

• When wanting to apply for a job with us, you will either be:

1. directed to register on and apply through our website platform; or
2. directed to register on and apply through a third-party platform, subject to the terms and conditions of that platform. The said third-party will share with us or grant us access to your relevant personal data for the purposes of the specific job vacancy that you have applied for; or
3. able to submit a printed copy of your application to our office.

• You may also send to us a ‘spontaneous job application’ for any future job openings.

• With your express consent, we may send you occasional notifications of new products and services from our company or those of ENL Group only, or important product updates, special offers and promotions. When you subscribe to receive email communications, we may track the actions you have taken regarding the emails, such as whether you opened the mail, or clicked on a specific link or your location when you opened the mail based on IP address. We may then use your Contact Data, Technical, Usage and Profile Data to form a view on what we think may be of interest to you. This is how we decide, which services and promotions may be of interest for you. We may also send you marketing material where you have requested a quote or information about our product and/services, entered into a contractual relationship, participated in a competition with us or subscribing on our website.

• We may obtain our marketing data through our direct interactions with you, through our automated technologies or through our Associated Companies.

• When sharing your personal data, whether this involves transferring your personal data outside Mauritius, we ensure this is done in accordance with the Applicable laws. Kindly note that when we transfer data abroad, some countries may not have the same degree of protection under their laws, however we impose contractual obligations on the recipients of the data to ensure a similar degree of security and protection is afforded to it. For further details, please contact us through our Data Protection Officer.

• We maintain organisational, physical and technical security measures (i) to prevent your personal data from unauthorised access, alteration, disclosure, accidental loss, and destruction, and (ii) based on the nature of the personal data, to protect your personal data from the harm that may result in unauthorised access, alteration, disclosure, destruction of the data and its accidental loss.

• In particular, our preventive and protective measures may include (i) the pseudonymisation and encryption of personal data; and (ii) the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services.

• Unfortunately the transmission of data via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted over the internet. Any transmission is at your own risk.
• We require all our service providers to have appropriate measures in place to treat your personal data securely.
• Where we have provided you with or you have chosen a password enabling you to access a personalised area on our website, you are responsible for keeping this password confidential. We advise you not to share it with anyone.
• We limit access to your personal data to our and our Associated Companies’ employees, agents, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
• We also maintain procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Unless otherwise stated by the Applicable laws, you have the right to:

• Request access:

To your personal data. This enables you to receive a copy of the personal data we hold about you, free of charge unless the request is excessive, and to check that we are lawfully processing it.

• Request correction:

Of your personal data. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. We may ask you for an identification number such as your passport number.

• Request erasure:

Of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with the Applicable Laws. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

• Object to processing:

Of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing or profiling for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds which override your rights and freedoms or other lawful grounds (not requiring your consent, for example statutory requirements) to process your information.

• Request restriction:

Of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the personal data’s accuracy; (b) where our use of the personal data is unlawful but you do not want us to erase it and request restriction of its use instead; (c) where you need us to hold the personal data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your personal data but we need to verify whether we have overriding legitimate grounds to use it.

• Refuse to be subject to a decision based solely on automated processing:

Including profiling, which produces legal effects concerning you or significantly affects you. We shall not process your personal data in such a way as to subject you to a decision that is based solely on automated processing unless the decision: (i) is necessary for us to enter into or perform a contract with you; (ii) is authorised by a law to which we are subject and which lays down suitable measures to safeguard your rights, freedoms and legitimate interests; or (iii) is based on your explicit consent. Some psychometric assessments, namely in job recruitment processes, involve automated processing and profiling, but our screening and decision-making in respect of a job candidate will not be based solely on that psychometric assessment.

• Withdraw consent:

At any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out by us before you withdraw your consent. If for example, you provide your consent to publish your photograph or image in an article on our website or publicly available mediums, and subsequently withdraw your consent, it is likely that we will have a compelling legitimate interest to continue processing your photograph or image that is already being used or published prior to you withdrawing your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.

• Lodge a complaint:

At any time with the Data Protection Commissioner of Mauritius (the “Commissioner”) whose office is at Level 5, SICOM Tower, Wall Street, Ebene Cyber City, Ebene, Mauritius, by emailing any complaint to dpo@govmu.org. Where the GDPR is applicable, you have the right to lodge a complaint with the regulatory authority of the country of your residence, work place or where the data breach has occurred.

If you wish to exercise any of the rights set out above or need any clarification thereon, please write to our Data Protection Officer on dataprotectionofficer@enl.mu.

We try to respond to all legitimate requests within one (1) month. Occasionally it may take us longer than one (1) month if your request is complex or you have made a number of requests. In this case, we will notify you and keep you updated.

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can lodge a complaint with the Commissioner by writing to dpo@govmu.org.                                                                                                                            

We would appreciate the chance to deal with your concerns before you approach the Commissioner or any other regulatory authority, so please contact us in the first instance.

• All websites designed and managed by Axess and/or ENL may feature links to other sites operated by third parties websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We are not responsible for the privacy practices or the content of such websites.

• While every precaution has been taken, we cannot ensure that a third party will not unlawfully access private details and we advise you to take all necessary precautions and suggest that you do not permit others to access your personal data. When you leave our website, we encourage you to read the privacy policy/statement of every website you visit.

• A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie alone is in no way linked to any personally identifiable information while on our website. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file instructions.

• These are the types of cookies collected:

Category 1 – Strictly Necessary Cookies: These cookies are essential in order to enable you to move around our website and use its features, such as accessing secure areas of our  website.

Category 2 – Performance Cookies: These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

Category 3 – Functionality Cookies: These cookies allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.

Category 4 – Targeting Cookies or Marketing Cookies: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of our advertising campaigns.

• By using , you agree that we can place these types of cookies on your device. These cookies can be removed by following internet browser help file instructions.

• This Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without notifying you, and we expect such changes to be minor. Regardless, we will communicate in our company or post on our website any changes to this Privacy Policy and, if the changes are significant, we will provide a more prominent notice (including, for certain services, publication in our company or email notification of Privacy Policy changes).

• Authorised changes made to this document have been summarised in the revision history as shown:

Version 1.2

Date published: July 2021

COPYRIGHT NOTICE AND DISCLAIMER

• All contents featured on our website (including photos, design, codes, texts, logos and trademarks) are the sole property of [Name of Company] and cannot be used on any type of support without the prior consent of [Name of company]. Should you have any query, please do not hesitate to contact us through our website.

PICTURES, VIDEOS AND PLANS ARE PROVIDED FOR INDICATIVE PURPOSES ONLY AND ARE NON-CONTRACTUAL.