Unless otherwise stated by the Applicable laws, you have the right to:

• Request access:

To your personal data. This enables you to receive a copy of the personal data we hold about you, free of charge unless the request is excessive, and to check that we are lawfully processing it.

• Request correction:

Of your personal data. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. We may ask you for an identification number such as your passport number.

• Request erasure:

Of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with the Applicable Laws. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

• Object to processing:

Of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing or profiling for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds which override your rights and freedoms or other lawful grounds (not requiring your consent, for example statutory requirements) to process your information.

• Request restriction:

Of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the personal data’s accuracy; (b) where our use of the personal data is unlawful but you do not want us to erase it and request restriction of its use instead; (c) where you need us to hold the personal data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your personal data but we need to verify whether we have overriding legitimate grounds to use it.

• Refuse to be subject to a decision based solely on automated processing:

Including profiling, which produces legal effects concerning you or significantly affects you. We shall not process your personal data in such a way as to subject you to a decision that is based solely on automated processing unless the decision: (i) is necessary for us to enter into or perform a contract with you; (ii) is authorised by a law to which we are subject and which lays down suitable measures to safeguard your rights, freedoms and legitimate interests; or (iii) is based on your explicit consent. Some psychometric assessments, namely in job recruitment processes, involve automated processing and profiling, but our screening and decision-making in respect of a job candidate will not be based solely on that psychometric assessment.

• Withdraw consent:

At any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out by us before you withdraw your consent. If for example, you provide your consent to publish your photograph or image in an article on our website or publicly available mediums, and subsequently withdraw your consent, it is likely that we will have a compelling legitimate interest to continue processing your photograph or image that is already being used or published prior to you withdrawing your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.

• Lodge a complaint:

At any time with the Data Protection Commissioner of Mauritius (the “Commissioner”) whose office is at Level 5, SICOM Tower, Wall Street, Ebene Cyber City, Ebene, Mauritius, by emailing any complaint to dpo@govmu.org. Where the GDPR is applicable, you have the right to lodge a complaint with the regulatory authority of the country of your residence, work place or where the data breach has occurred.

If you wish to exercise any of the rights set out above or need any clarification thereon, please write to our Data Protection Officer on dataprotectionofficer@enl.mu.

We try to respond to all legitimate requests within one (1) month. Occasionally it may take us longer than one (1) month if your request is complex or you have made a number of requests. In this case, we will notify you and keep you updated.

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can lodge a complaint with the Commissioner by writing to dpo@govmu.org.                                                                                                                            

We would appreciate the chance to deal with your concerns before you approach the Commissioner or any other regulatory authority, so please contact us in the first instance.