Axess achieves ISO 9001:2015 certification, reinforcing its commitment to quality

The certification was awarded in March 2026 and officially celebrated during a ceremony held on Monday, 13 July 2026.

For Axess, this recognition validates the work undertaken to formalise, strengthen and harmonise its internal processes, with the aim of providing increasingly rigorous and consistent services to its customers.

Achieving ISO 9001:2015 certification required the involvement and commitment of teams across the organisation.

Every department contributed to reviewing, formalising and strengthening processes to support a more consistent approach to quality throughout the company.

“After several months of intensive work carried out by all our teams, we are proud of this achievement,” says Jovanee Runghen, Quality Manager at Axess.

“The process was demanding. Our operations are particularly complex, but the company’s leadership and the collective mobilisation of our teams enabled us to successfully complete this project.”

This achievement reflects the dedication, collaboration and collective efforts of Axess employees in strengthening the company’s approach to quality.

For Axess, ISO 9001:2015 certification goes beyond recognition. It provides a structured framework for strengthening the way the company operates and ensuring that robust processes are firmly embedded across the organisation.

“This approach enables us to formalise, harmonise and sustainably embed our processes, creating a strong and common foundation for the entire company,” explains Jacques de Gersigny, Chief Operations Officer at Axess.

“ISO 9001:2015 certification is an important recognition, but it is also a commitment. It establishes a clear level of expectation that we must uphold every day and maintain over time, without ever going backwards.”

By establishing a shared and sustainable framework, Axess is strengthening the foundations needed to support its operations, maintain consistent standards and continue improving over the long term.

Although ISO certification is not mandatory within the automotive industry, Axess views this approach as an important driver of performance and customer satisfaction.

The objective was not simply to obtain a certification, but to implement stronger processes and establish a culture of continuous improvement that directly benefits customers.

“ISO certification was never an objective in itself. What mattered most to us was implementing strong processes and developing a culture of continuous improvement that directly benefits our customers,” says Stéphane Chasteau de Balyon, Managing Director of Axess.

“This recognition validates the progress we have made, but above all, it commits us to continuing our efforts. I would like to thank all our teams for their involvement in this important collective achievement.”

This customer-focused approach remains central to Axess’ commitment to providing reliable, consistent and professional services.

Through stronger and more consistent processes, Axess aims to improve operational performance and provide increasingly rigorous services to its customers.

The ISO 9001:2015 certification supports Axess in:

• Formalising and harmonising its internal processes.
• Maintaining consistent quality standards across the organisation.
• Strengthening its focus on customer satisfaction.
• Encouraging continuous improvement throughout its operations.
• Building a strong and shared foundation for the company’s future.

These principles contribute to a more structured and consistent customer experience while supporting the company’s long-term commitment to quality.

With the ISO 9001:2015 certification, Axess now aligns itself with demanding international quality standards, further strengthening its position as a trusted mobility partner in the Mauritian market.

While the certification recognises the progress already made, it also reinforces the company’s responsibility to uphold its standards, continuously review its processes and continue improving over time.

For Axess, quality is not simply a certification. It is a commitment demonstrated every day through the dedication of its teams, the strength of its processes and the services delivered to its customers.